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Air Tindi

Types of Travelers

Business Travlers

4/5

Good commuter airline

Family Traveler

Air Tindi discounts its fares for children

/5

Air Tindi discounts its fares for children

Backpacker
Adventure Traveler

4/5

Service to adventure destinations in Northern Canada

Student
Budget Traveler

2/5

Cheap fares, but very specialized routes

Elderly
Disabled Traveler

1/5

Limited accessibility

Long Term Traveler

1/5

Limited reach

Novice Traveler

2/5

Small but user-friendly airline

Introduction

For travelers in and around the Yellowknife area of Canada, Air Tindi is a recognizable airline.  It is a regional carrier with a small fleet of small Cessna and DHC turboprop aircraft.  It services the Northwest Territories with planes able to land on snow, water and on traditional runways.

The airline was a family-run company until 2006, when it was bought by publicly-held Discovery Air.  This has led to a modest expansion of service and fleet.  In addition to commercial flights, the airline also offers cargo, air ambulance and charter services.


Ratings

Important Factors 3/5

Average Delay

Data not available

Cancelled Flights
(average per month)

Data not available

Customer Satisfaction Rating

Not available. But known as user-friendly airline

Types of Aircraft

Cessna 185, 208, DHC Dash 7, DHC Twin Otter, Beechcraft 99

General 3/5

Number of Domestic Flights (Daily)

7

Number of International Flights (Daily)

0

Size of Fleet

24+

Major Airports and Destinations Served

Yellowknife, Canada

Location of Hub

Yellowknife, Canada

Countries Served

Canada

Number of Routes

12

Most Popular Routes

In-Flight 3/5

Which Routes offer Meal Service?

none

Food Quality

n/a

In-flight Menu

n/a

Average Leg Room

28-333/5

Types of In-flight Entertainment

n/a

Baggage 4/5

Baggage Fees

From $1.30 per excess pound (above 50 lbs)

Number of Bags Allowed

50 lbs total

Weight Limits and Restrictions

50 lbs

Web Site 2/5

Online Check-in

none

Web Site Usability

Small web site only lists fares in .pdf format

Special Needs 2/5

Handicap Accessibility

Poor on smaller aircraft, decent on larger planes

Pets

No information on pets available

Special Offers /Partners 3/5

Airline Alliance Membership

None

Hotel Partners

None

Competing Airlines

None

Strengths
  • The only commercial airline to fly to some destinations in the Northwest Territories
  • Small airline with user-friendly and personal service
  • Able to land in snow and on water

Weaknesses
  • Limited reach, even for a commuter airline
  • Old airplanes
  • No extras whatsoever

Frequent Flier Program and Airport Lounges

There is no rewards program at Air Tindi and no airport lounges associated with the airline.

Conclusion

Air Tindi is a glorified bush airline that was, until 2006, a family-owned enterprise. A certain level of personalized service still remains. If you find yourself in need of a flight in Canada’s remote Northwest Territories, Air Tindi is a good option (and often the only option). It is definitely at the low end of the commercial airline spectrum in terms of size and amenities, but what it does, it does very well.