Air Creebec

http://www.aircreebec.ca

Types of Travelers

Business Travlers

4/5

Great commuter service but limited reach

Family Traveler

3/5

Small, user-friendly airline

Backpacker
Adventure Traveler

4/5

Service to remote destinations in Canada

Student
Budget Traveler

4/5

Cheap fares

Elderly
Disabled Traveler

2/5

Limited access on smaller flights, but good overall

Long Term Traveler

2/5

Limited reach

Novice Traveler

4/5

Small, user-friendly airline

Introduction

Air Creebec is a regional airline that serves destinations in Canada. Most of the airports that Creebec flies to are in Quebec, though a few are in the neighboring province of Ontario. The airline was founded in the early 1980s. At that time a tribe of Native Americans known as the Cree owned 51% of the airline. In the following years, they purchased the remaining shares of the airline, making it a 100% native-owned airline.

Air Creebec’s airplanes are turboprop planes. The airline mainly serves small cities in Central and Northern Quebec and Ontario.

Ratings

Important Factors 3/5

Average Delay

70%, 15% excessively late (usually due to weather)

Cancelled Flights
(average per month)

Near 0%

Customer Satisfaction Rating

3-stars

Types of Aircraft

DHC Dash 8, Embraer 110, Beechcraft 1900

General 3/5

Number of Domestic Flights (Daily)

Number of International Flights (Daily)

none

Size of Fleet

Major Airports and Destinations Served

Timmins, Montreal, Val d’Or, Moosonee

Location of Hub

Val d’Or Airport, Montreal Trudeau

Countries Served

Canada (Quebec and Ontario)

Number of Routes

Most Popular Routes

Timmins to Moosonee, Montreal to Val d”or

In-Flight 2/5

Which Routes offer Meal Service?

n/a

Food Quality

n/a

In-flight Menu

n/a

Average Leg Room

Variable, depending on aircraft

Types of In-flight Entertainment

n/a

Baggage 4/5

Baggage Fees

None for under limit

Number of Bags Allowed

Weight limit

Weight Limits and Restrictions

44 lbs total

Web Site 3/5

Online Check-in

Web Site Usability

Fair (2/5)

Special Needs 2/5

Handicap Accessibility

Good accessibility, but lacking on smaller aircraft

Pets

n/a

Special Offers /Partners 2/5

Airline Alliance Membership

None, member of Aeroplan Rewards Program

Hotel Partners

Aeroplan member

Competing Airlines

None

Strengths

Good service in Quebec
Aeroplan member (miles earned can be used on Air Canada)
Service to Montreal

Weaknesses

Lack of in-flight services
Light baggage limit
Poor on time record because of weather